This is your description paragraph
Increased
Collection
Efficiency
This is your description paragraph
Brand
Safety
This is your description paragraph
Reduced
Collection
Cost
This is your description paragraph
Minimized
NPAs &
Bad debts
Our Promise
At Zenollect, we believe in collection with a human touch. Our mission is to improve the collection efficiency without compromising your brand's safety.
Collections with a commitment to brand safety
Who We Are
Collections with a commitment to brand safety
At Zenollect, we believe in collections with a human touch. Our mission is to improve collection efficiency without compromising your brand's safety.
Who We Are
Collections with a commitment to brand safety
At Zenollect, we believe in collections with a human touch. Our mission is to improve collection efficiency without compromising your brand's safety.
At Zenollect, we believe in collection with a human touch. Our mission is to improve the collection efficiency without compromising your brand's safety.
Collections with a commitment to brand safety
Advanced Analytics
We leverage cutting-edge analytics to gain precise insights into borrowers' attitudes towards loan repayment.
Respectful Approach
When contacting delinquent borrowers, we prioritize borrower dignity and respect, creating interactions aimed at enabling repayment.
In-house Expertise
We maintain an in-house team of skilled professionals and do not outsource your collections. Our team embodies our values, ensuring respectful and effective collection.
Our Approach
Reduced
Collections Cost
Brand
Safety
Our Promise
Increased Collections Efficiency
Minimized NPAs
& Bad Debts
Pan-India Coverage
We manage collections for a wide array of banks and non-banking financial companies (NBFCs), enabling us to distribute costs across a broad client base. This shared cost structure ensures that everyone wins.
We manage collections for a wide array of banks and non-banking financial companies (NBFCs), enabling us to distribute costs across a broad client base. This shared cost structure ensures that everyone wins.
Economies of Scale
We manage collections for a wide array of banks and non-banking financial companies (NBFCs), enabling us to distribute costs across a broad client base. This shared cost structure ensures that everyone wins.
Enforcement
Efficacy
At Zenollect, we are committed to following both the letter and spirit of regulation, to ensure that our customers’ interest is always protected. We also use technology extensively to ensure that our unique processes are monitored and adhered to.
Quality
Control
With a thorough background check mechanism and extensive training in soft skills for a human-centric and brand-safe approach, our executives are highly trained to handle all kinds of customer interactions in a respectful way.
Differentiated
Org Design
We pride ourselves in having a strong leadership structure and an effective monitoring & escalation matrix in place to ensure executives have high-quality interactions with customers.
In-house
Training
In order to ensure that our executives follow our high benchmarks of customer interaction, our training system for all executives is entirely in-house. Our leadership trains executives in the classroom as well as on the field, leading to Zenollect customer interactions being of a consistent high quality.
Advanced
Analytics
We pride ourselves on using the right mix of Artificial Intelligence (AI), Machine Learning (ML) and advanced analytics to assess a customer's readiness to pay. This enables precise communication via SMS, IVR, WhatsApp, calls or field visits.
What Sets Zenollect Apart
We serve as your brand's trusted extension, prioritizing unparalleled brand safety and strict adherence to regulations in both principle and practice.
What Sets Zenollect Apart
Economies of Scale
We manage collections for a wide array of banks and non-banking financial companies (NBFCs), enabling us to distribute costs across a broad client base. This shared cost structure ensures that everyone wins.
Economies
of Scale
We manage collections for a wide array of banks and non-banking financial companies (NBFCs), enabling us to distribute costs across a broad client base. This shared cost structure ensures that everyone wins.
Enforcement
Efficacy
At Zenollect, we are committed to following both the letter and spirit of regulation, to ensure that our customers’ interest is always protected. We also use technology extensively to ensure that our unique processes are monitored and adhered to.
Enforcement
Efficacy
At Zenollect, we are committed to following both the letter and spirit of regulation, to ensure that our customers’ interest is always protected. We also use technology extensively to ensure that our unique processes are monitored and adhered to.
Quality
Control
With a thorough background check mechanism and extensive training in soft skills for a human-centric and brand-safe approach, our executives are highly trained to handle all kinds of customer interactions in a respectful way.
Quality
Control
Backed by a thorough background check mechanism and extensive training in soft skills for a human-centric and brand-safe approach, our executives are highly trained to handle all kinds of customer interactions in a respectful way.
Differentiated
Org Design
We pride ourselves in having a strong leadership structure and an effective monitoring & escalation matrix in place to ensure executives have high-quality interactions with customers.
Effective
Org Design
We pride ourselves in having a strong leadership structure and an effective monitoring & escalation matrix in place to ensure industry-leading collection efficiency.
In-house
Training
In order to ensure that our executives follow our high benchmarks of customer interaction, our training system for all executives is entirely in-house. Our leadership trains executives in the classroom as well as on the field, leading to Zenollect customer interactions being of a consistent high quality.
In-house
Training
Our training system for all executives is entirely in-house. Our leadership trains executives in the classroom as well as on the field, leading to Zenollect customer interactions being of a consistent high quality.
Advanced
Analytics
We pride ourselves in using the right mix of Artificial intelligence (AI) and Machine learning (ML) analytic tools to assess a customer's readiness to pay, enabling precise communication via SMS, IVR, WhatsApp, or calls.
Advanced
Analytics
We pride ourselves on using the right mix of Artificial Intelligence (AI), Machine Learning (ML) and advanced analytics to assess a customer's readiness to pay. This enables precise communication via SMS, IVR, WhatsApp, calls or field visits.
Economies of Scale
We manage collections for a wide array of banks and non-banking financial companies (NBFCs), enabling us to distribute costs across a broad client base. This shared cost structure ensures that everyone wins.
Economies of Scale
We manage collection for a wide array of banks and non-banking financial companies (NBFCs), enabling us to distribute costs across a broad client base. This shared cost structure ensures that everyone wins.
Enforcement
Efficacy
At Zenollect, we are committed to following both the letter and spirit of regulation, to ensure that our customers’ interest is always protected. We also use technology extensively to ensure that our unique processes are monitored and adhered to.
Enforcement Efficacy
At Zenollect, we are committed to following both the letter and spirit of regulation, to ensure that our customers’ interest is always protected. We also use technology extensively to ensure that our unique processes are monitored and adhered to.
Quality
Control
With a thorough background check mechanism and extensive training in soft skills for a human-centric and brand-safe approach, our executives are highly trained to handle all kinds of customer interactions in a respectful way.
Quality Control
With a thorough background check mechanism and extensive training in soft skills for a human-centric and brand-safe approach, our executives are highly trained to handle all kinds of customer interactions in a respectful way.
Differentiated
Org Design
We pride ourselves in having a strong leadership structure and an effective monitoring & escalation matrix in place to ensure executives have high-quality interactions with customers.
Differentiated Org Design
We pride ourselves in having a strong leadership structure and an effective monitoring & escalation matrix in place to ensure executives have high-quality interactions with customers.
In-house
Training
In order to ensure that our executives follow our high benchmarks of customer interaction, our training system for all executives is entirely in-house. Our leadership trains executives in the classroom as well as on the field, leading to Zenollect customer interactions being of a consistent high quality.
In-house Training
Our training system for all executives is entirely in-house. Our leadership trains executives in the classroom as well as on the field, leading to Zenollect customer interactions being of a consistent high quality.
Advanced
Analytics
We pride ourselves in using the right mix of Artificial intelligence (AI) and Machine learning (ML) analytic tools to assess a customer's readiness to pay, enabling precise communication via SMS, IVR, WhatsApp, or calls.
Advanced Analytics
We pride ourselves on using the right mix of Artificial Intelligence (AI), Machine Learning (ML) and advanced analytics to assess a customer's readiness to pay, enabling precise communication via SMS, IVR, WhatsApp, or calls.
Collection as a Service
At Zenollect, we understand the complexities of debt management in the digital age. Especially when it comes to protecting your brand’s value. That's why we offer a tailored and humanized approach to streamline your collection process, maximize recovery and ensure brand safety.
Our in-house and well trained team of experts utilizes advanced analytics and industry best practices to optimize every stage of the collection lifecycle. From pre-deliquency management to NPA recovery, we're committed to delivering results that elevate your collection experience.
Partner with us to enhance efficiency and preserve your brand’s value
-
Pre-Delinquency Management: Utilizing advanced analytics powered by AI/ML, we assess a customer's readiness to pay, enabling precise communication via SMS, IVR, WhatsApp, or calls.
-
Early Defaulter Management: Capitalize on early signals to refine sourcing and policy parameters, empowering your business teams to act swiftly and effectively.
-
Early Bucket Solution: For the early bucket (1-30 DPD), our contact center and field capabilities ensure proactive management. We also offer rollback and normalisation capabilities required for effectively managing the 31-90 DPD bucket.
-
NPA Recovery: Our in-house team of highly trained experts handles settlement, repossession, Sarfaesi, and legal actions for the 90+ DPD bucket, all while ensuring a respectful approach to preserve your brand’s value.
Robert Rose
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Alex Smith
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Drew Carlyle
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Jessica Davis
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Testimonials
Experience hassle-free
collections with Zenollect
Experience hassle-free
collections with Zenollect
Stay focused on your business.
We've got your collections covered.
Leadership Team
Krishnan Govindan
CEO
Krishnan Govindan, Director & CEO of Zenollect, has over 25 years of extensive corporate experience. He has worked in various roles across sales, marketing, credit, and customer service in the financial sector. Govindan has held significant positions, including managing profit and loss (P&L) at an NBFC like L&T Finance. Prior to joining L&T Finance, he held leadership roles at Asian Paints, ICICI, Airtel, and private equity firm True North. Govindan holds an MBA from S.P. Jain Institute of Management and Research, Mumbai.
Collection as a Service
At Zenollect, we understand the complexities of debt management in the digital age. That's why we offer a tailored and humanized approach to streamline your collections' process, maximize recovery and ensure brand safety.
Our in-house and well trained team of experts utilizes advanced analytics and industry best practices to optimize every stage of the collection lifecycle. From pre-delinquency management to NPA reduction to recovery, we're committed to delivering results that elevate your collection experience.
Here's a quick overview of the services we offer:
-
Pre-Delinquency Management: Utilizing advanced analytics powered by AI/ML, we assess a customer's readiness to pay, enabling precise communication via SMS, IVR, WhatsApp, or calls.
-
Early Defaulter Management: Capitalize on early warning signals to refine sourcing and policy parameters, empowering your business teams to act swiftly and effectively.
-
Early Bucket Solution: For the early bucket (1-30 DPD), our contact center and field executives collaborate to increase the current book. Our focused approach towards rollback and normalisation helps minimize NPA.
-
NPA Recovery: Our in-house team of highly trained experts handles settlement, repossession, Sarfaesi, and legal actions for the 90+ DPD bucket with strong skip tracing capabilities, all while ensuring respectful, brand-safe customer interactions.
-
Legal Support: Our in-house team of lawyers use all legal means available to lenders to maximise recovery.
Stay focused on your business. We've got your collections covered.
At Zenollect, we understand the complexities of debt management in the digital age. That's why we offer a tailored and humanized approach to streamline your collections' process, maximize recovery and ensure brand safety.
Our in-house and well trained team of experts utilizes advanced analytics and industry best practices to optimize every stage of the collection lifecycle. From pre-delinquency management to NPA reduction to recovery, we're committed to delivering results that elevate your collection experience.
Here's a quick overview of the services we offer:
-
Pre-Delinquency Management: Utilizing advanced analytics powered by AI/ML, we assess a customer's readiness to pay, enabling precise communication via SMS, IVR, WhatsApp, or calls.
-
Early Defaulter Management: Capitalize on early warning signals to refine sourcing and policy parameters, empowering your business teams to act swiftly and effectively.
-
Early Bucket Solution: For the early bucket (1-30 DPD), our contact center and field executives collaborate to increase the current book. Our focused approach towards rollback and normalisation helps minimize NPA.
-
NPA Recovery: Our in-house team of highly trained experts handles settlement, repossession, Sarfaesi, and legal actions for the 90+ DPD bucket with strong skip tracing capabilities, all while ensuring respectful, brand-safe customer interactions.
-
Legal Support: Our in-house team of lawyers use all legal means available to lenders to maximise recovery.
Collection as a Service
Speak to an expert
Robert Rose
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Alex Smith
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Drew Carlyle
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Jessica Davis
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Testimonials
Our Locations
Portfolio Buyout
In today's dynamic financial landscape, maximizing returns while minimizing risk is paramount.
At Zenollect, we understand the challenges banks and NBFCs face in managing non-performing assets. That's why we offer a Portfolio Buyout Solution to help you manage your balance sheet better.
With our expertise and resources, we streamline the process of acquiring stressed assets, providing you with immediate liquidity and alleviating the burden of non-performing loans. Our experienced leadership and strategic approach ensure optimal outcomes, enabling you to focus on your core operations with confidence.
Partner with us to transform your non-performing assets into opportunities for growth and profitability. Explore our Portfolio Buyout Solution today and discover a smarter way forward for your company.
Careers at Zenollect
Fill out the form below and we will be in touch with you.
All the best!
Careers at Zenollect
Fill out the form on the right and we will be in touch with you.
All the best!
Pan India
Coverage
Increased
Collections Efficiency
Brand
Safety
Reduced
Collection Cost
Minimized NPAs
& Bad debts
Our Promise
Our Locations
Have questions or ready to get started?
Fill out the form, and we'll be in touch.
We're here to help
Robert Rose
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Alex Smith
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Drew Carlyle
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Jessica Davis
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
Testimonials
We're here to help
Have questions or ready to get started?
Fill out the form, and we'll be in touch.
Speak to an expert
Collection as a Service
At Zenollect, we understand the complexities of debt management in the digital age. That's why we offer a tailored and humanized approach to streamline your collections' process, maximize recovery and ensure brand safety.
Our in-house and well trained team of experts utilizes advanced analytics and industry best practices to optimize every stage of the collection lifecycle. From pre-delinquency management to NPA reduction to recovery, we're committed to delivering results that elevate your collection experience.
Here's a quick overview of the services we offer:
-
Pre-Delinquency Management: Utilizing advanced analytics powered by AI/ML, we assess a customer's readiness to pay, enabling precise communication via SMS, IVR, WhatsApp, or calls.
-
Early Defaulter Management: Capitalize on early warning signals to refine sourcing and policy parameters, empowering your business teams to act swiftly and effectively.
-
Early Bucket Solution: For the early bucket (1-30 DPD), our contact center and field executives collaborate to increase the current book. Our focused approach towards rollback and normalisation helps minimize NPA.
-
NPA Recovery: Our in-house team of highly trained experts handles settlement, repossession, Sarfaesi, and legal actions for the 90+ DPD bucket with strong skip tracing capabilities, all while ensuring respectful, brand-safe customer interactions.
-
Legal Support: Our in-house team of lawyers use all legal means available to lenders to maximise recovery.
Portfolio Buyout
In today's dynamic financial landscape, maximizing returns while minimizing risk is paramount.
At Zenollect, we understand the challenges banks and NBFCs face in managing non-performing assets. That's why we offer a Portfolio Buyout Solution to help you manage your balance sheet better.
With our expertise and resources, we streamline the process of acquiring stressed assets, providing you with immediate liquidity and alleviating the burden of non-performing loans. Our experienced leadership and strategic approach ensure optimal outcomes, enabling you to focus on your core operations with confidence.
Partner with us to transform your non-performing assets into opportunities for growth and profitability. Explore our Portfolio Buyout Solution today and discover a smarter way forward for your company.